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International orders
Please e-mail us for shipping quote. International orders received without cost inquiries will be charged our standard International shipping rate. We ship to EU by Finnish Post and UPS and outside EU by UPS. Please supply address and the item(s) you're interested.
Returns
Request for returns, refunds or exchanges must be received by Helsinki Spey Clave by phone or e-mail within 3 days of delivery of a package. All returns must be received by Helsinki Spey Clave in the exact condition they were received in, with original packaging.
Please contact our shop immediatly for details (no refunds on shipping charges). You must call for return authorization before returning any merchandise.
General Policies
All orders are shipped complete from Helsinki Spey Clave unless otherwise stated. Shipments must be checked by the buyer within 3 days of delivery of any package, or any claims for damage or missing product will not be considered. Helsinki Spey Clave will not consider claims of incomplete, partially shipped, broken, damaged or missing goods after 3 days of delivery of any package. You must contact us by phone or e-mail within 3 days of package delivery if there is a problem with your order.
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